Wash inside out, max. 30 degrees, no ironing or tumble drying.

Pick a garment you already have, that fits you well, and is in the same category as the one you want to buy. Then take your measurements and compare them with the size information on the store page. Please note that 100% cotton garments may shrink a few centimeters after washing.

Shipping Time

After placing an order, your products will be produced (print on demand) mostly within 48 hours. The delivery time typically ranges from 4 to 12 business days, depending on your location. During periods of high order volume, there may be slight delays, so please allow extra time for your package to reach you.

Tracking 

You will receive an email notification once your package is on its way, including a tracking link to monitor its progress. Please note that it may take some time for the tracking information to be updated after receiving the email. 

Customs & Duties 

Our products are processed in the EU. For orders shipped outside of this region, customs fees may apply depending on the destination country. These fees are the responsibility of the recipient and can vary based on the value of the order, country regulations, and other factors related to the product.

Right of Withdrawal

Under EU law, you have the right to withdraw from your purchase within 14 days from the date you receive your order, without providing a reason. However, this right does not apply to certain types of goods, including Products made to your specifications or clearly personalized (e.g., print-on-demand items customized with your design or selection).

For non-customized items, if you wish to exercise your right of withdrawal, you must notify us within the 14-day withdrawal period. To initiate a withdrawal, please contact me using the contact formular. You must return the goods to us within 14 days of notifying us of your decision to withdraw. You are responsible for the cost of returning the items unless otherwise stated.

Eligibility for Refunds

Refunds will be issued in the following cases:

-Non-Customized Items, returned within 14 days in unused, unworn, and original condition.

-Defective or Incorrect Products:

If your order arrives damaged, defective, or significantly different from the product description, we will issue a full refund or replacement. Please notify us within 14 days of receiving the product, including a clear description and photographic evidence of the issue.

We will cover the cost of return shipping for defective or incorrect items.

Exclusions from Refunds

We do not offer refunds or exchanges for:

-Customized or personalized items unless the product is defective or we made an error with your order.

-Items that show signs of use, wear, or washing.

Processing Your Refund

Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund. Approved refunds will be processed within 14 days, using the original payment method.

“What does it say on the clothes?” - The font is self-created and based on the Voynich-manuscript. Each text is encrypted, but the content always refers to the design shown. I can provide translations on request.